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PATTA International Limited

Fasteners, rivet guns, riveters, manufacturing and e-commerce service

2012/04/10 | By Steve Chuang | PATTA INTERNATIONAL LIMITED

PATTA International Limited, a maker of fasteners, building hardware and tools, has set up a B2B website to further enhance customer service with efficient e-commerce solutions.

Accessible all day long, the website (www.pattab2b.com) allows customers to send inquiries, place and track orders and check inventories available from anywhere and anytime. It also serves as a platform for exchanges of current information related to quality certification and inspection.

PATTA’s B2B platform offers fast, efficient service as one of a handful to do so in  Taiwan’s fastener industry.
PATTA’s B2B platform offers fast, efficient service as one of a handful to do so in Taiwan’s fastener industry.

The B2B website, one of a handful in Taiwan's fastener industry, effectively enhances efficiency to build business between PATTA and customers, as well as setting the maker apart from counterparts. To help customers access the service, the company has set up the PATTA E-Commerce department to solve problems and uploaded user's guides.

Background
Since its founding in 1982, PATTA has focused on developing and making fasteners and related tools, with factories across Taiwan and China, supplying a wide spectrum of fasteners such as blind rivets, rivet nuts, self drilling screws, screws, anchors, bolts, nuts, as well as construction hardware including door closers, floor springs and hinges, and hand riveters, hydraulic air riveters, bits and sockets.

An integrated maker, the company handles the whole production from designing to mandrel making, head forming, threading, plating, polishing, packaging and pre-delivery quality inspections, applying different materials such as steel, stainless steel and aluminum to meet customer's requirements.

User’s guides have been uploaded onto PATTA’s B2B website to help customers access its e-commerce services.
User’s guides have been uploaded onto PATTA’s B2B website to help customers access its e-commerce services.

Ample Capacity
The company can turn out 342 million blind rivets, for example, in different specifications, and around 35,000 million fasteners and tools every month, with the assembly and packaging lines producing 1,000 metric tons, attesting to the maker's capacity to fill orders rapidly.

Quality-committed
To assure customers of reliable quality, the company employs a variety of quality inspection instruments at its QC labs to independently conduct different tests related to drilling, torsion, shearing and bending, also providing quality assurances endorsed by globally recognized institutions. Furthermore and following years of effort to improve factory layout, quality control and facilities, the company is ISO 9001 and TS16949 certified as a world-caliber supplier.

R&D Driven
Paying close attention to R&D has also contributed to the company's growth for years. Consistently tapping real-world experience and user feedback to develop new products with improved, innovative functionality, the maker has proven its pragmatic R&D program with a portfolio of patents from 89 countries.

To enhance added-value, the company, knowing capturing attention in retailers is critical, has also come up with refreshing ideas for packaging that are proven effective to raise visibility of products. The company's own PATTA and PTA branded products all come with the visibility-enhanced packaging, hence are especially sought-after by customers running retailers.

Overseas Presence
The company has also built solid overseas footholds in North, Central and South Americas, Europe, the Middle East and Asia, being well on its way to a successful OBM. The company scored total turnover of US$90 million in 2011, making it achieve year-on-year growth of 15% for many years in a row.

Continuing to build global presence, the company will take part in global trade fairs this year, including The Big 5 Show in Dubai, Feicon Batimat in Sao Paulo and Export Commodities Fair in China. (SC)

PATTA International Limited
15F-6, No. 110, Sanduo 4th Rd., Kaohsiung City, Taiwan

Tel: 886-7-336-2278

Fax: 886-7- 2696200/3369577

Email: service@patta.com

Website: www.pattab2b.com